Frequently Asked Questions

Have a question about the sizing or assembly of the product? Read the information below and see why our cases are the best way to protect and display your treasured collectables.

1. Why do I need a display case?

A good display case serves two functions: it protects and displays. It serves as a barrier against dust, accidental breakage, and environmental wear, and also maintains the cohesiveness of your collection. Visually, it turns an ordinary item into a focal point, helping you declutter and making your belongings look as if they belong in a gallery, whether on a shelf, desk, or wall.

2. What kind of collectables work best with these cases?

Our cases are built to be multifunctional and can be used for a wide variety of tasks. These are perfect for mixed-media models, limited-run statues, miniature wargaming armies, and other fragile collectables. Every one of our cases is meticulously crafted to highlight the item without overshadowing it, leaving you with the breathtaking wow factor your item deserves.

3. What are the cases made from?

We use the best-quality, highest-grade acrylic in all our displays. The material is selected for its high optical transparency and robustness. In contrast to traditional glass, it is lightweight and shatterproof, with a modern, clean look that enhances the visibility of your collection.

4. Would the acrylic material affect the visibility of my item?

Not at all. We make our manufacturing process transparent. Our acrylic gives you a crystal-clear, distortion-free view from all angles, so you can be sure that every fine detail of your display is visible. No special tools or people are needed; just follow the simple step-by-step instructions that come with your order and enjoy a relaxing assembly experience.

5. How effective are the cases at keeping out dust?

Although no case is vacuum sealed, our cases are made with precision-cut interlocking panels designed to keep out as much dust as possible. This means your collection stays cleaner for longer, significantly reducing cleaning time and the risk of damage associated with delicate models.

6. Can I stack the display cases?

Many of our designs are designed for this purpose and can be stacked safely to help you get the most out of your space. Stacking will vary by size and model. We recommend double-checking the product description if you plan to display your unit vertically.

7. Can I wall-mount it?

Yes, we carry special wall-mount models that help you save space on your counter. If a product can be mounted on the wall, the required hardware and/or instructions are supplied to allow you to mount it securely. Please check the product description to see whether the specific case supports mounting.

8. What size do I need?

We have a full range of scales to suit everything from individual miniatures to massive architectural models. We list internal and external dimensions for every product to help you find the perfect fit. We suggest you take the measurements of your item to make sure it will fit all the way around.

9. Do you provide personalised or tailor-made sizes?

We realise that some collections can be one of a kind. Although we offer a wide standard selection, custom sizes may be available for certain product lines. If there are specific criteria you need to meet, please get in touch with our team - we're happy to talk about options for custom solutions.

10. What is the best way to clean the acrylic? 

To retain the high gloss and transparency, we recommend using a soft, clean microfibre cloth with a mild, non-abrasive cleaner or warm, soapy water. Do not use household sprays containing ammonia or alcohol, as they will eventually damage the acrylic surface.

11. Are your products eco-friendly?

Sustainability is at the heart of our manufacturing. Where we can, we use recycled and recyclable acrylic. This way, we can deliver a premium product while reducing our environmental impact.

12. How do you guarantee security in delivery?

Each package is carefully wrapped in strong cardboard and bubble wrap for the best possible protection during shipment. We employ trusted courier services to ensure your order arrives secure and promptly, and tracking numbers are provided as soon as your item has been shipped. 

13. What should I do if my order arrives damaged? 

In the unlikely event that your package does not arrive intact, please contact our support team immediately. We stand behind our products, and if there’s an issue, we’ll make it right.